Comments on: Dealing with Overdue Accounts http://www.screenflicker.com/blog/business/dealing-with-overdue-accounts/ Web design and development in Calgary Sat, 11 Feb 2012 17:19:19 +0000 http://wordpress.org/?v=2.6 By: Dalibor Dvorski » Blog Archive » When Clients Won’t Pay http://www.screenflicker.com/blog/business/dealing-with-overdue-accounts/#comment-22 Dalibor Dvorski » Blog Archive » When Clients Won’t Pay Mon, 05 Sep 2005 23:18:54 +0000 http://www.screenflicker.com/blog/?p=21#comment-22 [...] ill none of my messages had been returned. A very interesting read; you’ll find the entire article at Screenflicker. This entry wa [...] [...] ill none of my messages had been returned. A very interesting read; you’ll find the entire article at Screenflicker. This entry wa [...]

]]> By: Mike http://www.screenflicker.com/blog/business/dealing-with-overdue-accounts/#comment-18 Mike Sun, 04 Sep 2005 18:11:15 +0000 http://www.screenflicker.com/blog/?p=21#comment-18 I absolutely agree with both of you. Patience is very important when dealing with clients and overdue invoices. The problem with this particular case was that there was <em>absolutely no communication</em> on their part. I had sent several emails, left many phone messages, and even made a personal visit and I was completely ignored. Additionally, I knew that this particular client and I would no longer be working together after this (another long, long story that is still going on). Due to that and my understanding of this client I knew that I had to be on top of things right away. It's unfortunate but it happens. With all my other clients I am very patient and we have a great relationship because of the communication we share. This was an isolated incident but an important lesson learned. I absolutely agree with both of you. Patience is very important when dealing with clients and overdue invoices.

The problem with this particular case was that there was absolutely no communication on their part. I had sent several emails, left many phone messages, and even made a personal visit and I was completely ignored.

Additionally, I knew that this particular client and I would no longer be working together after this (another long, long story that is still going on). Due to that and my understanding of this client I knew that I had to be on top of things right away.

It’s unfortunate but it happens. With all my other clients I am very patient and we have a great relationship because of the communication we share. This was an isolated incident but an important lesson learned.

]]> By: Steve James http://www.screenflicker.com/blog/business/dealing-with-overdue-accounts/#comment-17 Steve James Sun, 04 Sep 2005 14:44:37 +0000 http://www.screenflicker.com/blog/?p=21#comment-17 I am going through this with a couple of clients right now. My wife gets on me for not being aggressive, but these clients are in retail, so I can understand that an unexpected bad month can make things tight. The key for me is communication. Yeah, it's hurting me pretty bad, as I have some things I want to invest more in like marketing, but hopefully being patient will bring in referrals and testimonials on my behalf from these clients. I am going through this with a couple of clients right now. My wife gets on me for not being aggressive, but these clients are in retail, so I can understand that an unexpected bad month can make things tight.

The key for me is communication. Yeah, it’s hurting me pretty bad, as I have some things I want to invest more in like marketing, but hopefully being patient will bring in referrals and testimonials on my behalf from these clients.

]]> By: Colin D. Devroe http://www.screenflicker.com/blog/business/dealing-with-overdue-accounts/#comment-14 Colin D. Devroe Mon, 29 Aug 2005 03:22:45 +0000 http://www.screenflicker.com/blog/?p=21#comment-14 I've gone through this many times. I've actually been the guy to put people in this situation before (unknowingly and actually by accident). I can tell you, from experience on both sides of the coin, that patience definitely needs to be exercised by everyone involved. If you are owed money, you need to make your contracts have defined guidelines that will have specific consequences should payment not be made on time. If you owe the money, simply write an email or phone the person you owe and explain the situation (if need be) and give a REAL timeline. That way there is no false expectations. Do not merely say "You will have the money tomorrow". You need to say "It might take up to two weeks." That way at least that persons knows how long to wait. If a company does not pay you on time, there should be a percentage added every X (depending on the amount or project timeline). Like 15% every two weeks. That will make them pay. I’ve gone through this many times. I’ve actually been the guy to put people in this situation before (unknowingly and actually by accident). I can tell you, from experience on both sides of the coin, that patience definitely needs to be exercised by everyone involved.

If you are owed money, you need to make your contracts have defined guidelines that will have specific consequences should payment not be made on time.

If you owe the money, simply write an email or phone the person you owe and explain the situation (if need be) and give a REAL timeline. That way there is no false expectations. Do not merely say “You will have the money tomorrow”. You need to say “It might take up to two weeks.” That way at least that persons knows how long to wait.

If a company does not pay you on time, there should be a percentage added every X (depending on the amount or project timeline). Like 15% every two weeks. That will make them pay.

]]>